Solutions · Careverse Provider Suite

Your expertise.
A better way
to run it.

Be found. Make the first conversation easier. Keep the next step moving. Bring your business information, customer requests, and approved workflows together with Lidia.

Browse all 72 solutions ↓

For everyday care businesses, independent practices, and hospitals.
One account. A workspace shaped around your work.

Lidia for your business
Provider Suite

A clearer first hello

“What services do you offer, and when are you open?”

Start with your approved service information. Help someone understand your business and reach the right person.

Interactive illustration · examples show possible workflows; activation varies.

Be found.

Give people a useful, accurate picture of the care you provide.

Be helpful.

Turn routine questions into clearer answers and organized requests.

Keep moving.

Connect the next step with the people and tools responsible for it.

Seven capabilities. One provider suite.

The business of care.
Better connected.

A neighborhood salon and a hospital work differently. Start with your kind of care, then explore the capabilities that fit.

For barbers, salons, wellness studios, home-support services, and other everyday care businesses. Put your services, hours, and customer requests in clearer view.

01 / VISIBILITY

Your best first impression.

Give your business a clear place in the Care Directory and a useful destination for people learning about your services.

  • Business profile, services, locations, and contact information
  • Website and landing-page tools; approved content and catalogs
  • Relevant Marketplace participation for eligible offers
In your worldPresent your services, hours, photos, and the right way to reach your business.
02 / INTERACTIVITY

A more helpful first hello.

Prepare Lidia around your approved information so people can understand your services and your team can see what they need.

  • Service questions, FAQs, and inquiry capture
  • Appointment or quote requests through supported workflows
  • Human handoff, language, and communication options by scope
In your worldAnswer routine service questions and route a request to the right member of your team.
03 / PRACTICE MANAGEMENT

Less scattered. More organized.

Keep customers, tasks, and follow-up in a workspace that reflects the way your business operates.

  • Contacts, intake, scheduling, and task management
  • Reminders and follow-up with approved connections
  • Payment links and processing tools where enabled
In your worldKeep a customer request, its owner, and the next follow-up together.
04 / INTEROPERABILITY

Keep what works. Connect more.

Explore connections to the calendars, CRM, and specialist systems your team already uses.

  • Supported apps, plugins, calendars, and CRM connections
  • API and workflow integrations scoped around your business
  • Clinical-system connections for eligible organizations
In your worldDiscuss how your booking system, calendar, and customer tools could share an approved workflow.
05 / QUALITY SHIELD

Make trust specific.

Keep important business information, credential evidence, and items needing review in view.

  • Source-linked information and relevant verification workflows
  • Profile consistency, review awareness, and renewal reminders
  • Access permissions, review steps, and escalation
In your worldReview your public information and keep relevant licenses, insurance details, and renewals current.
06 / PRODUCT INTELLIGENCE

The right details. In context.

Help people understand eligible products and offers using information approved by your business.

  • Product catalogs, seller details, and clear descriptions
  • Relevant service and product discovery
  • Supported seller links with clear commercial disclosures
In your worldExplain the care products you sell and direct customers to the appropriate seller or inquiry route.
07 / TRAFFIC GENERATION

Give good work more ways to be found.

Build a discovery strategy around accurate information, useful content, and the communities you serve.

  • Search visibility, referrals, and relevant distribution
  • Campaigns and sponsored placements as separate services
  • Measurement against an agreed scope
In your worldExplore local discovery, repeat-customer communication, and a campaign around a relevant service.

Start with the capabilities enabled for your account. Advanced workflows, communication channels, integrations, and verification services require confirmed scope and permissions. Quality Shield supports review; it does not certify care quality or guarantee compliance. Clinical decisions remain with qualified professionals.

AI solutions for business & enterprise

Find the help
your business needs.

72 solution scopes across seven Provider Suite pillars and six specialist solution areas. Explore a small-business starting point or an enterprise configuration.

72 solutions · 7 pillars + specialist solutions

01Visibility6 solutions
02Interactivity6 solutions
03Practice Management6 solutions
04Interoperability6 solutions
05Quality Shield6 solutions
06Product Intelligence6 solutions
07Traffic Generation6 solutions
08Benefits Management5 solutions
09Weight Loss Program Management5 solutions
10Market Research & Intelligence5 solutions
11Concierge Care5 solutions
12Reasoning & Decision Support5 solutions
13On-Premises & Private AI5 solutions

Choose the right setup with our team. Availability, supported systems, setup, usage, and any separate services are confirmed for your account.

The foundation behind every solution

Your knowledge. Your rules. Your Lidia.

Shape approved knowledge and reasoning around your business. Define access, human review, and escalation. Enterprise projects can scope model selection, on-premise, hosted or hybrid deployment, evaluation, audit requirements, and organization-wide governance.

From discovery to follow-through

Make the next step
easier to see.

01 / DISCOVER

Show what you do.

Publish accurate service information, locations, and ways to connect.

02 / UNDERSTAND

Start with the need.

Help someone understand their options and prepare a useful request.

03 / REVIEW

Put people in control.

Your team reviews the request and any action that needs approval.

04 / FOLLOW THROUGH

Keep ownership clear.

Confirm the next action through the responsible person or connected service.

A starting point for every scale

Start with your business.
Grow from there.

Choose a starting workspace, then confirm the services and connections your team needs.

Build your presence

Basic

Free

A business profile, directory presence, website tools, and a starting point for your approved knowledge.

Start free ↗
Connect everyday work

Foundation

$20 / month*

Explore customer handling, supported tasks, CRM and plugin integrations, and payment tools.

Explore Foundation ↗
Bring offices together

Multi-Location

From $20 / location / month*

A shared presence with location-specific information, request routing, permissions, and team oversight.

Discuss your locations ↗
Hospitals, networks & complex organizations

Enterprise

Discuss model choices, on-premise, hosted or hybrid deployment, custom integrations, governance, and implementation.

Contact Sales ↗

* Prices exclude applicable taxes. Paid-plan availability, usage, implementation, supported connections, and activation are confirmed before purchase. Processing, communication, third-party services, advertising, and media spend may cost extra. Prices and plans may change.

View complete business plans ↗
A few useful answers

Start with
what matters.

Your business sets the priorities. Your team keeps the judgment.

Is the Provider Suite only for medical providers?

No. Careverse includes everyday care businesses, wellness and personal services, home-support and pet-care businesses, licensed practices, hospitals, and networks. Tools and eligibility depend on your category.

Do we have to replace our existing systems?

Start with what you use today. The team can review supported integrations and a practical scope. Listing an integration area does not confirm a live connection to a particular system.

Can Lidia book appointments or act for our team?

Supported actions depend on connected services, your permissions, and agreed approval rules. A request becomes a booking only when the responsible service confirms it. Clinical and other professional decisions stay with qualified people.

How do we get started?

Create your free account and open the provider workspace. Prepare your business information and priorities, then confirm the features enabled for your account. For multi-location, hospital, or custom requirements, contact the Careverse team.

Your work. Your people. Your Careverse.

Give your care
a clearer front door.